Debris Collection to Begin Monday in City of Palm Coast – Plus Other Updates

On Monday, the collection of storm debris will begin in earnest. Waste Pro will work six days a week until the cleanup is complete.

PALM COAST, FL – September 16, 2017 – Palm Coast’s regular routes are taking longer than usual due to the increased amount of household garbage following the storm. As pickup of household garbage is a priority, Waste Pro will finish any of Friday’s routes that were not picked up on Saturday.

Then, on Monday, the collection of storm debris will begin in earnest. Waste Pro will work six days a week until the cleanup is complete.

To expedite debris removal from residences, the City asks residents to help by separating everything at the curb into the following categories:

• Vegetative Debris – leaves, logs, plants, tree branches, etc.
• Construction & Demolition Debris – building materials, asphalt shingles, drywall, lumber, metal, plastics, etc.
• Normal Household Trash – Normal household trash and bagged debris of any kind will not be picked up with debris as part of this program. You should continue to follow your normal garbage and yard trash schedule for normal garbage and bagged storm debris.

Debris should be placed on your property near the curb – NOT on the street. Don’t pile vegetative debris on your water meter box or your sewer cleanout cap or your PEP tank lid. The City may need access to these systems during storm recovery.

Please be patient. It will take more than one pass through Palm Coast before all the debris (whether bagged or loose) is picked up. Simply leave the debris at curbside until it is picked up. This process is expected to take several weeks.

Commercial businesses and apartments, townhomes, and condominiums are responsible for their own debris cleanup and hauling. Hurricane debris will not be picked up by Waste Pro. Businesses and multi-family residential developments should not place debris at the curb.

Other City of Palm Coast updates for Friday, Sept. 15:

Customer Service – Palm Coast Customer Service will continue to take calls for issues related to City services, including garbage and debris collection, water and sewer, streets and drainage. The number is 386-986-2360.

Buyer Beware – The City reminds residents to be cautious when considering contracting with businesses who solicit door-to-door. In Palm Coast, businesses are required to have a Solicitor’s Permit to solicit door-to-door, and they must also have a Licensed Business Tax Receipt (business license) to work in the City. Also ask to see a copy of the company’s insurance.

There have been reports statewide of fraud surrounding “assignment of benefits” forms. In those cases, a business representative often solicits door-to-door offering a roof inspection. The homeowner is asked to sign a form giving the vendor permission to conduct the roof inspection, but in these fraud cases, that form is actually an “assignment of benefits” in which you sign away your rights to make a claim with your insurance company and, sometimes, agree to pay a large fee for that roof inspection or agree to contract with a specific company for roof repairs. The City of Palm Coast advises homeowners to be very cautious and to read everything before they sign it. Instead, consider contacting your homeowners insurance before hiring any contractors for repairs.

Hurricane Irma insurance resources are available on the Florida Department of Financial Services website at www.fldfs.com.

For any questions about whether a business has a license to do work in Palm Coast, call the Business Tax Receipts office at 386-986-3766. The City advises using local contractors and businesses with which you’re familiar.

Wastewater System Recovery – As the wastewater sewer system continues to be taxed because of the power outage, please limit your water use for showers, flushing, dish-washing. The less water that goes into the wastewater system, the less that has to be pumped out and trucked to the wastewater treatment plant.

If you get power restored and your PEP alarm sounds, there is no need to call Customer Service. Please continue to limit your water use for several hours; it will take a few hours for your PEP tank to pump down and to get back to normal operation.

Contact Us – More information on storm recovery is available on the City’s website at www.palmcoastgov.com. Any questions about City of Palm Coast services – garbage and debris collection, water and sewer, streets, drainage – should be directed to Customer Service at 386-986-2360.